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CUSTOMER SERVICES & SUPPORT

Engineered Fibers Technology is about much more than supplying the highest quality fibers and pulps. Customer Service is paramount in the philosophy of EFT operations. And we believe that a key part of Customer Service is persistence. We will search for a specific fiber, or pursue answers to questions with the time and effort necessary to satisfy customer needs.

EFT is a technical entrepreneurial company that has the knowledge and takes the actions necessary to provide superior customer service. We are just a phone call or e-mail away.

Customers who use EFT’s specialized services and buy our engineered fibers and pulps benefit from our experience, attention to detail and flexibility. We have a diverse background in materials and processes, including papermaking, slurry molding, wet-end chemistry, composites, friction materials.

Customers appreciate that our broad range of options are backed my competent technical support.

 

AT EFT, WE DO OUR BEST TO MAKE CUSTOMER SERVICE AS UNIQUELY VALUABLE AS THE PRODUCTS WE OFFER.

 


Sales Office
64 Clairmont Street
Longmeadow, MA 01106
Tel: (413) 754 3051
Fax: (413) 754 3052
e-mail: dcmerrill_crv @ yahoo.com
Engineering Support
25 Brook Street / Suite B
Shelton, CT 06484
Tel: (203) 922-1810 
Fax: (203) 922-1814 
e-mail: EFibersTec@aol.com